Dubler 2 and Studio One 7 Pro

Hello, I’ve been trying to get Dubler to work on the DAWs I preferred, but failed, I have a Presonus 16.0.2 and saw that you have an in structional video for enabling Dubler in Studio One. So I bought the latest, Studio One 7 Pro, now my problem is that Dubler only shows up as “Not connected”. I worked with Presonus Tech Support and tried everything they suggested, but no go. They’ve told me I need to contact you.

How do I completely configure Dubler 2 in Studio One 7 Pro?

Hi, could you send screenshots of Dubler’s audio device settings and your MIDI preferences in Studio One? We can then try spot anything causing issues

Are you able to add Dubler 2 as a MIDI controller as described in the video here - https://www.youtube.com/watch?v=0kU0dSJ4mlU
Where / when do you seen the not connected error message?

Once there’s some more info and screenshots we can hopefully get this sorted!