Hi, updated to version 2.1.3. (Bought nov ´22) Now Dubler crashes repeadly on startup. I´m on an old iMac running 10.13.6. Got no reply on email.
/bu
Hi,
Sorry to hear that - our system minimum requirements has now updated to MacOS 10.14.
Please contact our support team at help@vochlea.co.uk and they’ll be able to help you with this
Hi Josh,
I am aware about the updated system requirements. However the Dubler version I purchased in nov ´22 worked, no issues. Its now been one week without any answer from your support. Any ideas? I just want to be able to re-install a previous version.
/bu
Hi Buho,
Can you pop us an email to support now? We’ll be happy to sort this for you
Ok, thank you. Done!
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Hi there Josh!
Are you pulling my leg? I am getting zero answers…
/bu
Hi Buho,
I’ve been replying to your tickets and emailed you personally - could you check your SPAM and junk mail?
Also, each wetransfer link i’ve sent to you has bounced back. Are you able to join a video call with me? You can book a time here - Calendly - Josh Collins
I’m having similar issues darnellbynoe42@gmail.com
Hi,
Sorry to hear that - Dubler 2 is now available on MacOS 10.13. What are you currently running on?