Transfer The Dubler kit to a new email address/user after selling

I just sold my kit on Ebay. Needed the cash :frowning:

They just told me they can’t activate it once they got it, how do I transfer the license?

Hi, we’ve seen this and replied to your facebook message!

Hey, I have sadly had to do the same and am in the same boat. New owner can’t register, is there any chance you could get in touch please? Appreciate any help.

Please send us an email to help@vochlea.co.uk and we’ll get it sorted for you